Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201002636 | Greater Glasgow and Clyde NHS Board - Acute Services Division | August 2011 | View PDF |
| 201003274 | The City of Edinburgh Council | August 2011 | View PDF |
| 200903102 | The Council | July 2011 | View PDF |
| 200904272 | South Lanarkshire Council | July 2011 | View PDF |
| 201001398 | The City of Edinburgh Council | July 2011 | View PDF |
| 201002536 | Greater Glasgow and Clyde NHS Board | July 2011 | View PDF |
| 201003193 | A Medical Practice, Fife NHS Board | July 2011 | View PDF |
| 200903349 | The City of Edinburgh Council | June 2011 | View PDF |
| 201000373 | Greater Glasgow and Clyde NHS Board | June 2011 | View PDF |
| 201001241 | Highland NHS Board | June 2011 | View PDF |