Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200904481 | Fife NHS Board | March 2011 | View PDF |
| 200904647 | Scottish Borders Council | March 2011 | View PDF |
| 201000684 | The Moray Council | March 2011 | View PDF |
| 201000940 | A Medical Practice, Greater Glasgow and Clyde NHS Board | March 2011 | View PDF |
| 201001146 201001520 | Ayrshire and Arran NHS Board Scottish Ambulance Service | March 2011 | View PDF |
| 200900775 | Tayside NHS Board | February 2011 | View PDF |
| 201001566 | Grampian NHS Board | February 2011 | View PDF |
| 201000168 | Grampian NHS Board | January 2011 | View PDF |
| 201001239 | Lanarkshire NHS Board | January 2011 | View PDF |
| 201002487 | Scottish Prison Service | January 2011 | View PDF |