Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200601465 | East Dunbartonshire Council | November 2007 | View PDF |
| 200601576 | Lanarkshire NHS Board | November 2007 | View PDF |
| 200601593 | Stirling Council | November 2007 | View PDF |
| 200601843 | South Lanarkshire Council | November 2007 | View PDF |
| 200601998 | A Medical Practice, Lanarkshire NHS Board | November 2007 | View PDF |
| 200602514 | West Dunbartonshire Council | November 2007 | View PDF |
| 200602521 | Ayrshire and Arran NHS Board | November 2007 | View PDF |
| 200602829 | A GP, Highland NHS Board | November 2007 | View PDF |
| 200603030 | Lothian NHS Board | November 2007 | View PDF |
| 200603087 | East Lothian Council | November 2007 | View PDF |