Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200600504 | South Lanarkshire Council | October 2007 | View PDF |
| 200600696 | Angus Council | October 2007 | View PDF |
| 200600977 | The City of Edinburgh Council | October 2007 | View PDF |
| 200601149 | Lothian NHS Board | October 2007 | View PDF |
| 200601406 | The City of Edinburgh Council | October 2007 | View PDF |
| 200601420 | East Dunbartonshire Council | October 2007 | View PDF |
| 200601624 | Lothian NHS Board | October 2007 | View PDF |
| 200601887 | The City of Edinburgh Council | October 2007 | View PDF |
| 200601959 | Argyll and Bute Council | October 2007 | View PDF |
| 200602124 | Lothian NHS Board | October 2007 | View PDF |