Investigation Report TH.0003-02

Mr C complained of failures by the Department to address a number of issues that had arisen from upgrading the A74 to a motorway through part of the land he managed. In particular, Mr C complained of failures to: clarify responsibility for future maintenance work on a private water mains to the Estate which crosses the motorway; identify the location of another water pipe for which he is responsible; conclude a legal agreement about the use of shared access; return land that was compulsory purchased and not used; and respond to correspondence.