Scottish Environment Protection Agency (SEPA) - complaint was from Mrs C about the Scottish Environment Protection Agency (SEPA). Mrs C complained that, because of delay by SEPA in testing samples of oil removed from the shore close to her house in Shetland on 12 September 2002, the source of the pollution could not be established. She considers that SEPA should have made an immediate effort to trace the source of the oil and stop it spreading further. In particular, SEPA should have immediately carried out tests for poison or poisonous effluent at a fish farm adjacent to the shore. However, the fish farm was not inspected by SEPA for a further seventeen days, by which time no pollution was found.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200401452
Updated: December 11, 2018