The complainants, Mr C and Ms A, raised a number of concerns that, following a routine laparoscopy investigation for an infertility problem at Stirling Royal Infirmary (the Hospital) on 9 August 2005, Ms A was admitted as an emergency patient to the Hospital on 12 August 2005 and received inadequate care and treatment. Thereafter, Mr C and Ms A also complained that Forth Valley NHS Board (the Board) had not treated Mr C and Ms A either appropriately or fairly as patients of their Infertility Service (the Service).
Specific complaints and conclusions
The complaints which have been investigated are that:
- (a) Ms A received inadequate care and treatment from the Hospital (not upheld); and
- (b) the Board's infertility service made matters worse (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.