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News and media

Contact our communications team for any media enquiries.

Latest news

  • Current complaint allocation time: 12 weeks Thursday, July 31, 2025
  • Scottish Welfare Fund update - June 2025 Wednesday, June 18, 2025
  • Ombudsman findings, themes and trends – June 2025 Wednesday, June 18, 2025
  • British Sign Language Plan 2025-2031 Public Consultation Tuesday, June 17, 2025
  • Ombudsman findings, themes and trends – May 2025 Wednesday, May 21, 2025

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Updated: July 4, 2025

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News

  • Current complaint allocation time: 12 weeks
  • Ombudsman findings, themes and trends – June 2025
  • Scottish Welfare Fund update - June 2025

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