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Easter office closure

Please note that our office will be closed for the Easter holidays from 5pm on Thursday 9 April to 10am until Tuesday 14 April 2020.


COVID-19 update

Please be aware that our office is currently not open to visitors and we are unable to take phone enquiries relating to complaints. However, our Scottish Welfare Fund review service is still available by telephone. Following the latest Government advice, we are not arranging face-to-face appointments for the foreseeable future. We are responding to emails; however, due to the impact on our staffing resources, our response times will be affected.  Please read our information for customers and organisations

Internship opportunity

Update:  This vacancy is now closed.

We are excited to announce that we are currently looking for an Administration Assistant on the Inclusion Scotland "We Can Work" scheme!  This is a paid internship opportunity for a disabled person to work with our Assessment & Guidance team in delivering a professional and efficient frontline complaint handling service.  There will also be an opportunity to work on a specific project involving prison complaints. For more information and how to apply, please visit the Inclusion Scotland website.  Applications close 15 October 2019.

Updated: October 16, 2019