New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

Internship opportunity

Update:  This vacancy is now closed.

We are excited to announce that we are currently looking for an Administration Assistant on the Inclusion Scotland "We Can Work" scheme!  This is a paid internship opportunity for a disabled person to work with our Assessment & Guidance team in delivering a professional and efficient frontline complaint handling service.  There will also be an opportunity to work on a specific project involving prison complaints. For more information and how to apply, please visit the Inclusion Scotland website.  Applications close 15 October 2019.

Updated: October 16, 2019