We laid one decision before the Scottish Parliament this month. For more information please click on the link below.
Download the Ombudsman's overview (PDF, 286KB) or read it online (link is external).
Media enquiries can be made by email.
Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Ombudsman's findings February 2020
Updated: February 19, 2020