{"apiKey":"ec12b1341793530cede9b383a4b97c8a8514b82d","product":"PRO","logConsent":false,"consentCookieExpiry":90,"encodeCookie":false,"subDomains":true,"notifyOnce":false,"rejectButton":false,"toggleType":"slider","closeStyle":"icon","settingsStyle":"button","initialState":"CLOSED","layout":"SLIDEOUT","position":"LEFT","theme":"LIGHT","necessaryCookies":[],"optionalCookies":[{"name":"analytics","label":"Analytics cookies","description":"

Analytics cookies help us to improve our website by collecting and reporting information on its usage.

","cookies":["_ga","_ga_*"],"onAccept":"function(){}","onRevoke":"function(){}","recommendedState":false,"lawfulBasis":"consent"}],"excludedCountries":[],"debug":false,"setInnerHTML":true,"wrapInnerHTML":false,"mode":"GDPR","acceptBehaviour":"all","closeOnGlobalChange":true,"notifyDismissButton":true,"sameSiteCookie":true,"sameSiteValue":"Strict","iabCMP":false,"statement":{"description":"Before deciding ","name":"View cookies","updated":"29/01/2023","url":"https://www.spso.org.uk/cookies"},"ccpaConfig":[],"accessibility":{"accessKey":"C","overlay":true,"outline":true,"disableSiteScrolling":false},"text":{"title":"This website uses cookies","intro":"

Some cookies are essential to make our website work. To help us improve, we'd like to set other cookies to show us how our website is being used.

","acceptRecommended":"Accept Recommended Settings","acceptSettings":"Accept other cookies","rejectSettings":"Reject other cookies","necessaryTitle":"Necessary Cookies","necessaryDescription":"

Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

","thirdPartyTitle":"Warning: Some cookies require your attention.","thirdPartyDescription":"

Consent for the following cookies could not be automatically revoked. Please follow the link(s) below to opt out manually.

","on":"Yes","off":"No","notifyTitle":"Your choice regarding cookies on this site","notifyDescription":"

We use cookies to optimise site functionality and give you the best possible experience.

","accept":"I accept","reject":"I do not accept","settings":"Cookie Preferences","closeLabel":"Close","cornerButton":"Set cookie preferences.","landmark":"Cookie preferences.","showVendors":"Show vendors within this category","thirdPartyCookies":"This vendor may set third party cookies.","readMore":"Read more"},"branding":{"fontFamily":"\"Helvetica Neue\", Helvetica, Arial, sans-serif;","fontSizeTitle":"em","fontSize":"em","buttonIconWidth":"px","buttonIconHeight":"px","rejectText":null,"rejectBackground":"","closeText":"","closeBackground":"","notifyFontColor":"","notifyBackgroundColor ":""},"locales":[]}

This website uses cookies

New Customer Service Standards

Ombudsman's findings June 2017