Today we laid 91 decisions before the Scottish Parliament.
Download the Ombudsman's overview (PDF, 274KB) or read it online.
Media enquiries can be made by email or by calling 0131 240 2990.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Ombudsman's findings May 2018
Updated: December 3, 2018