New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

Scottish Parliament advertises for next Ombudsman

The current Ombudsman Jim Martin's term of office ends in spring 2017. The Scottish Parliament have begun the recruitment process for his successor and details are available on the Scottish Parliament website.

Updated: December 17, 2024