Our consultation on the draft SPSO Strategic Plan 2024—2028 (PDF, 1.2MB) is now open.
The plan, driven by our key values, sets out our priorities and approach for the next four years. 
“I and my team remain deeply committed to our values and ensuring that we contribute actively and positively to the wider rights-based approach to public service delivery.”
Rosemary Agnew
Scottish Public Services Ombudsman
We invite comments, from individuals and organisations, about all aspects of the draft plan. You can provide comments online by using our online consultation response form. Alternatively, you can download a word version of the form below and email your response to [email protected].
The consultation is now closed.