Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

We are hiring!

Please note that this vacancy is now closed.

Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are currently recruiting for an Improvement, Standards and Engagement Reviewing Officer (Child-Friendly). 

Working as part of a small team with the Head of Improvement, Standards and Engagement, you will be responsible for leading and developing SPSO’s approach to child friendly model complaints handling procedures.

Further details and how to apply can be found here

Updated: February 10, 2022