Office closure 

We will be closed on Monday 5 May 2025 for the public holiday.  You can still submit complaints via our online form but we will not respond until we reopen.

New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

We are hiring!

Please note that this vacancy is now closed.

Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are currently recruiting for an Improvement, Standards and Engagement Reviewing Officer (Child-Friendly). 

Working as part of a small team with the Head of Improvement, Standards and Engagement, you will be responsible for leading and developing SPSO’s approach to child friendly model complaints handling procedures.

Further details and how to apply can be found here

Updated: February 10, 2022