Office closure 

Our office will be closed for the September weekend on Monday 15 September 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

We are hiring!

These vacancies are now closed.

Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are currently recruiting for seven Complaints Reviewers.   

Our Complaints Reviewers play a key role in our work, analysing and resolving complaints across a wide range of sectors including councils, NHS, housing associations, most water and sewerage providers, the Scottish Government and its agencies and departments, colleges and universities, prisons, and most Scottish public bodies.

Further details and how to apply can be found here

Updated: February 24, 2022