Office closure 

Our office will be closed for the September weekend on Monday 15 September 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

We are seeking professional advisers!

We are currently seeking professional advisers (consultants and senior professionals with appropriate qualifications and experience) to provide specialist advice on our casework in the following clinical areas:-

  • General surgery
  • Colorectal surgery
  • Cardiology
  • General psychiatry
  • Children and Adolescent psychiatry
  • Oncology
  • Radiology
  • Paediatrics
  • Neurology

Advice required is on an ad hoc basis and flexible according to your workload. Our advisers find the role interesting and rewarding and will provide you with expertise and insight regarding learning and improvement from complaints which is transferable to your own practice.

For an informal discussion contact our lead adviser Dorothy Armstrong [email protected]

Updated: August 21, 2019