COVID-19 update

Our office is currently not open to visitors. We are responding to emails; however, due to the impact on our staffing resources, our response times will be affected.  From Monday 25 May 2020, we will also be operating a limited telephone service.  Our Scottish Welfare Fund review service is still available by telephone as normal.  Please read our information for customers and organisations

Why does SPSO use gov.scot email addresses?

The SPSO operates on the Scottish Government’s IT network. The two main reasons for this are that it allows us to conduct our business in a secure IT environment with an exceptional level of online protection, and because sharing services with other publicly-funded organisations is highly cost-effective. Using this network in no way impinges on our independence or the confidentiality of our communications and we have strict agreements with all parties involved in supporting and maintaining our IT services to ensure this.

Updated: June 20, 2019