Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508416 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201508495 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201508521 | Lothian NHS Board | policy / administration | Not upheld, recommendations | May 2017 |
| 201508568 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201508590 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | May 2017 |
| 201508596 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2017 |
| 201508598 | Lister Housing Co-operative Ltd | neighbour disputes and anti-social behaviour | Upheld, recommendations | May 2017 |
| 201508615 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201508700 | Antonine Housing Association | applications, allocations, transfers & exchanges | Not upheld, no recommendations | May 2017 |
| 201508742 | Care Inspectorate | regulation of care | Not upheld, recommendations | May 2017 |