- Case ref:201508596
- Date:May 2017
- Body:Tayside NHS Board
- Subject:appointments / admissions (delay / cancellation / waiting lists)
- Outcome:Not upheld, no recommendations
Mr C complained about delays and communication in relation to his wife (Mrs A)'s hip-replacement surgery at Ninewells Hospital.
After taking independent advice from a consultant orthopaedic surgeon, we did not uphold Mr C's complaints. The advice we received was that while Mrs A's patient journey had been a long one, there were no unreasonable delays in her orthopaedic treatment. After reviewing all the available evidence, no issues were found with the standard of communication.