Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201905502 | Dumfries and Galloway Council | communication / staff attitude | Not upheld, no recommendations | February 2021 |
| 201905584 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |
| 201905821 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201906914 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2021 |
| 201907203 | Scottish Water | sewer flooding - internal | Not upheld, no recommendations | February 2021 |
| 201907696 | Angus Council | child services and family support | Not upheld, no recommendations | February 2021 |
| 201908028 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201908284 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 202000338 | The Moray Council | child services and family support | Upheld, recommendations | February 2021 |
| 202000786 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |