Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201903967 | West Lothian Council | Noise pollution | Some upheld, recommendations | December 2020 |
| 201904161 | Glasgow Life | Other | Upheld, recommendations | December 2020 |
| 201905237 | Aberdeen City Council | Policy / administration | Not upheld, no recommendations | December 2020 |
| 201905289 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2020 |
| 201905433 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2020 |
| 201905582 | Perth and Kinross Council | Care in the community | Some upheld, recommendations | December 2020 |
| 201905590 | Glasgow City Council | Traffic regulation and management | Upheld, recommendations | December 2020 |
| 201905597 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Nurses / nursing care | Not upheld, no recommendations | December 2020 |
| 201906045 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2020 |
| 201906335 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, no recommendations | December 2020 |