Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202103490 | Fife Health and Social Care Partnership | Assessments / self-directed support | Some upheld, recommendations | December 2022 |
| 201907667 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | November 2022 |
| 202001722 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2022 |
| 202002728 | Crown Office and Procurator Fiscal Service | Other | Upheld, recommendations | November 2022 |
| 202004419 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | November 2022 |
| 202005040 | Scottish Environment Protection Agency | Policy / administration | Upheld, recommendations | November 2022 |
| 202005809 | Edinburgh Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | November 2022 |
| 202007052 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | November 2022 |
| 202009025 | North Ayrshire Health and Social Care Partnership | Child services and family support | Upheld, recommendations | November 2022 |
| 202101174 | West Lothian Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | November 2022 |