Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901611 | Glasgow City Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2022 |
| 201909723 | Fife Council | Policy / administration | Not upheld, no recommendations | July 2022 |
| 202002674 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202002676 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202003203 | Highland NHS Board | Communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2022 |
| 202004806 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2022 |
| 202007151 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202008029 | A Medical Practice in the Ayrshire & Arran NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202009167 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202101818 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |