Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201911779 | Comhairle nan Eilean Siar | assessments / self-directed support | Not upheld, no recommendations | November 2021 |
| 202000613 | Angus Council | kinship care | Not upheld, no recommendations | November 2021 |
| 202000833 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202001329 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2021 |
| 202001994 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2021 |
| 202002557 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202003052 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202004911 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 202005553 | Tayside NHS Board | record keeping | Upheld, recommendations | November 2021 |
| 202005665 | Angus Council | homeless person issues | Some upheld, recommendations | November 2021 |