| 201702071           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201702191           | 
                                                                                        A Health Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201702241           | 
                                                                                        Glasgow Housing Association           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201702451           | 
                                                                                        Glasgow City Council           | 
                                                                                        parks / outdoor centres and facilities           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201702530           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201702685           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201702799           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201702843           | 
                                                                                        Renfrewshire Council           | 
                                                                                        policy / administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201703099           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201703145           | 
                                                                                        Tayside NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2018           |