Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202928 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2013 |
| 201202968 | A Council | policy/administration | Some upheld, recommendations | July 2013 |
| 201202994 | Perth and Kinross Council | local housing allowance and council tax benefit | Some upheld, recommendations | July 2013 |
| 201203025 | South Lanarkshire Council | maintenance and repair of roads | Not upheld, no recommendations | July 2013 |
| 201203034 | Borders NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, recommendations | July 2013 |
| 201203106 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201203158 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 |
| 201203305 | Business Stream | supply pipe issue | Upheld, recommendations | July 2013 |
| 201203350 | Business Stream | meter reading | Some upheld, recommendations | July 2013 |
| 201203403 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | communication, staff attitude, dignity, confidentiality | Upheld, recommendations | July 2013 |