Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901223 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2020 |
| 201901426 | West Lothian Council | applications / allocations / transfers / exchanges | Upheld, recommendations | September 2020 |
| 201901663 | Glasgow City Council | policy / administration | Upheld, recommendations | September 2020 |
| 201901739 | Falkirk Council | primary school | Upheld, recommendations | September 2020 |
| 201902140 | Perth and Kinross Council | adoption / fostering | Upheld, recommendations | September 2020 |
| 201902176 | A Dental Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2020 |
| 201902298 | Fife NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | September 2020 |
| 201902399 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2020 |
| 201903477 | Wave | incorrect billing | Upheld, recommendations | September 2020 |
| 201903691 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2020 |