Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201804428 | Western Isles NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201805039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201805473 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |
| 201805653 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2020 |
| 201805773 | Fife Health and Social Care Partnership | sheltered housing issues/residential homes | Not upheld, no recommendations | July 2020 |
| 201805985 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |
| 201806550 | Clear Business Water | incorrect billing | Not upheld, no recommendations | July 2020 |
| 201806672 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201806997 | Glasgow City Health and Social Care Partnership | aids for the disabled (incl blue badges) chronically sick & disabled acts 1970/72 | Upheld, recommendations | July 2020 |
| 201807026 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |