Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103627 | Scottish Qualifications Authority | policy/administration | Upheld, recommendations | March 2013 |
| 201103669 | Tayside NHS Board | consent | Some upheld, recommendations | March 2013 |
| 201104008 | West Lothian Council | primary school | Not upheld, no recommendations | March 2013 |
| 201104381 | Forestry Commission Scotland | policy/administration | Some upheld, recommendations | March 2013 |
| 201104517 | Business Stream | incorrect billing | Not upheld, no recommendations | March 2013 |
| 201104631 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2013 |
| 201104795 | East Renfrewshire Council | handling of application (complaints by opponents) | Not upheld, recommendations | March 2013 |
| 201104862 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | March 2013 |
| 201104883 | Business Stream | charging method / calculation | Not upheld, no recommendations | March 2013 |
| 201105280 | Scottish Borders Council | policy/administration | Not upheld, recommendations | March 2013 |