Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201438 | Business Stream | charging method / calculation | Not upheld, recommendations | March 2013 |
| 201201474 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | March 2013 |
| 201201552 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
| 201201553 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | March 2013 |
| 201201566 | Queen Margaret University | policy/administration | Some upheld, recommendations | March 2013 |
| 201201617 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | March 2013 |
| 201201678 | East Dunbartonshire Council | finance - housing benefit and council tax benefit | Some upheld, recommendations | March 2013 |
| 201201697 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | March 2013 |
| 201201707 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | March 2013 |
| 201201771 | Western Isles NHS Board | admission, discharge and transfer procedures | Upheld, recommendations | March 2013 |