Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202300 | Glasgow City Council | handling of application (complaints by opponents) | Some upheld, recommendations | March 2013 |
| 201202316 | Business Stream | charging method / calculation | Some upheld, action taken by body to remedy, no recommendations | March 2013 |
| 201202651 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
| 201202797 | The State Hospital Board for Scotland | appliances, equipment and premises | Not upheld, no recommendations | March 2013 |
| 201202847 | A Dentist in the Lanarkshire NHS Board area | clinical treatment/diagnosis | Upheld, recommendations | March 2013 |
| 201202962 | Office of the Accountant in Bankruptcy | policy/administration | Some upheld, recommendations | March 2013 |
| 201202996 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | March 2013 |
| 201203092 | Business Stream | incorrect billing | Some upheld, recommendations | March 2013 |
| 201203095 | Scottish Ambulance Service | failure to send ambulance/delay in sending ambulance | Not upheld, action taken by body to remedy, no recommendations | March 2013 |
| 201203132 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | March 2013 |