Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203152 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | March 2013 |
| 201203175 | West Dunbartonshire Council | policy/administration | Not upheld, no recommendations | March 2013 |
| 201203296 | Scottish Prison Service | visits | Some upheld, recommendations | March 2013 |
| 201203437 | Dundee City Council | policy/administration | Not upheld, no recommendations | March 2013 |
| 201203582 | Scottish Ambulance Service | admission, discharge and transfer procedures | Not upheld, action taken by body to remedy, no recommendations | March 2013 |
| 201100551 | Aberdeenshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2013 |
| 201100832 | Aberdeen City Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2013 |
| 201100984 | Greater Glasgow and Clyde NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, recommendations | February 2013 |
| 201101064 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, action taken by body to remedy, recommendations | February 2013 |
| 201101706 | Aberdeen City Council | applications; allocations; transfers and exchanges | Not upheld, no recommendations | February 2013 |