Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200321 | Business Stream Ltd | policy/administration | Some upheld, recommendations | January 2013 |
| 201200472 | Midlothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2013 |
| 201200540 | North Lanarkshire Council | maintenance and repair of roads | Some upheld, recommendations | January 2013 |
| 201200544 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201200585 | Scottish Prison Service | visits | Some upheld, recommendations | January 2013 |
| 201200592 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | January 2013 |
| 201200608 | Dumfries and Galloway NHS Board | clinical treatment/diagnosis | No decision reached | January 2013 |
| 201200612 | Business Stream Ltd | charging method / calculation | Upheld, recommendations | January 2013 |
| 201200710 | Aberdeen City Council | finance - rent | Not upheld, no recommendations | January 2013 |
| 201200718 | Scottish Prison Service | special escorted leave | Upheld, recommendations | January 2013 |