Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101164 | A Medical Practice, Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2012 |
| 201102124 | Glasgow City Council | secondary school | Not upheld, action taken by body to remedy, no recommendations | December 2012 |
| 201102253 | Angus Council | capital works, renovation, central heating, double glazing, etc | No decision reached | December 2012 |
| 201102340 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2012 |
| 201102519 | Public Standards Commissioner | complaints handling | Not upheld, no recommendations | December 2012 |
| 201102836 | University of Edinburgh | teaching and supervision | Not upheld, no recommendations | December 2012 |
| 201102992 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2012 |
| 201103201 | South Lanarkshire Council | neighbour disputes and antisocial behaviour | Some upheld, recommendations | December 2012 |
| 201103232 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2012 |
| 201103340 | Highland NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | December 2012 |