Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101410 | Western Isles NHS Board | continuing care | Upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201101552 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
| 201101671 | Scottish Prison Service | policy/administration | Some upheld, recommendations | November 2012 |
| 201102132 | Scottish Water | other | Upheld, recommendations | November 2012 |
| 201102212 | Business Stream Ltd | meter reading | Not upheld, no recommendations | November 2012 |
| 201102319 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
| 201102397 | Dumfries and Galloway NHS Board | complaints handling | Some upheld, recommendations | November 2012 |
| 201102465 | The Highland Council | policy/administration | Not upheld, no recommendations | November 2012 |
| 201102965 | Aberdeenshire Council | sheltered housing and community care | Not upheld, no recommendations | November 2012 |
| 201103056 | Aberdeenshire Council | estate management, open space & environment work | Not upheld, no recommendations | November 2012 |