Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104145 | Tayside NHS Board | nurses / nursing care | Some upheld, recommendations | October 2012 |
| 201104344 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | October 2012 |
| 201104351 | Orkney Housing Association Ltd | shared ownership | Upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201104353 | The Golden Jubilee National Hospital | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 |
| 201104364 | Fife NHS Board | clinical treatment; diagnosis | Not upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201104437 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 |
| 201104450 | Falkirk Council | common repairs to former council houses | Not upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201104452 | Scottish Water | sewer flooding - internal | Some upheld, recommendations | October 2012 |
| 201104543 | A Dentist in the Grampian NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 |
| 201104554 | East Dunbartonshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2012 |