Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200184 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | October 2012 |
| 201200239 | A Medical Practice in the Ayrshire and Arran NHS Board area | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | October 2012 |
| 201200246 | Argyll Community Housing Association | improvements and alterations | Some upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201200440 | Scottish Prison Service | personal property | Upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201200442 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | October 2012 |
| 201200508 | Scottish Water | sewer flooding - external | Not upheld, no recommendations | October 2012 |
| 201200525 | Scottish Water | damage caused / compensation | Not upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201200527 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | October 2012 |
| 201200619 | A Medical Practice in the Ayrshire and Arran NHS Board area | lists | Upheld, recommendations | October 2012 |
| 201200636 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | October 2012 |