Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200680 | Scottish Prison Service | progression | Not upheld, no recommendations | October 2012 |
| 201200711 | Business Stream Ltd | debt recovery / payment fees | Some upheld, action taken by body to remedy, recommendations | October 2012 |
| 201200729 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2012 |
| 201200770 | Crown Office and Procurator Fiscal Service | complaints handling | Upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201200829 | Scottish Prison Service | complaints handling | Some upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201200831 | Scottish Prison Service | education | Not upheld, no recommendations | October 2012 |
| 201200899 | Glasgow Housing Association Ltd | neighbour problems | Not upheld, no recommendations | October 2012 |
| 201200934 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2012 |
| 201200971 | The City of Edinburgh Council | policy/administration | Not upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201201004 | Scottish Prison Service | progression | Not upheld, no recommendations | October 2012 |