Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102824 | Fyne Homes | terminations | Not upheld, no recommendations | September 2012 |
| 201102859 | North Lanarkshire Council | complaints handling | Some upheld, recommendations | September 2012 |
| 201102909 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2012 |
| 201103035 | East Dunbartonshire Council | policy/administration | Some upheld, recommendations | September 2012 |
| 201103075 | West Lothian Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | September 2012 |
| 201103118 | Scottish Prison Service | personal property | Upheld, recommendations | September 2012 |
| 201103179 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis; record-keeping | Some upheld, recommendations | September 2012 |
| 201103217 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201103218 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201103309 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists; complaints handling | Some upheld, action taken by body to remedy, recommendations | September 2012 |