Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103712 | Business Stream Ltd | incorrect billing | Not upheld, action taken by body to remedy, no recommendations | September 2012 |
| 201103743 | The Highland Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | September 2012 |
| 201103773 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201103787 | Rural Stirling Housing Association Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | September 2012 |
| 201103824 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2012 |
| 201103887 | Forth Valley NHS Board | policy/administration | Not upheld, action taken by body to remedy, no recommendations | September 2012 |
| 201103924 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2012 |
| 201103954 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201103983 | Perth and Kinross Council | policy/administration | Not upheld, no recommendations | September 2012 |
| 201103991 | The Robert Gordon University | accommodation | No decision reached | September 2012 |