Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200250 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2012 |
| 201200253 | NHS 24 | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201200313 | Fife NHS Board | hotel services - food | Some upheld, no recommendations | September 2012 |
| 201200365 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2012 |
| 201200433 | East Lothian Council | policy/administration | Some upheld, no recommendations | September 2012 |
| 201200456 | East Dunbartonshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2012 |
| 201200484 | The City of Edinburgh Council | advertisement of proposals: notification and hearing of objections | Some upheld, action taken by body to remedy, no recommendations | September 2012 |
| 201200494 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | September 2012 |
| 201200674 | University of Stirling | academic appeal/exam results/degree classification | Not upheld, no recommendations | September 2012 |
| 201200955 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | September 2012 |