Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102101 | Fife Council | handling of application (complaints by applicants) | Some upheld, recommendations | August 2012 |
| 201102273 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | August 2012 |
| 201102381 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | August 2012 |
| 201102414 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2012 |
| 201102615 | Tayside NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, no recommendations | August 2012 |
| 201102626 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201102803 | A Medical Practice in the Lothian NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | August 2012 |
| 201102885 | Lanarkshire NHS Board | nurses / nursing care | Some upheld, action taken by body to remedy, no recommendations | August 2012 |
| 201102957 | Scottish Water | water pressure - low | Upheld, action taken by body to remedy, no recommendations | August 2012 |
| 201103091 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |