Office closure 

Our office will be closed for the September weekend on Monday 15 September 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201101118 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment; diagnosis Upheld, recommendations June 2012
201101348 Highland NHS Board clinical treatment; diagnosis Not upheld, no recommendations June 2012
201101497 Dundee City Council Repairs and maintenance of housing stock Some upheld, recommendations June 2012
201101754 Business Stream Ltd Meter reading Upheld, recommendations June 2012
201102047 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment; diagnosis Some upheld, action taken by body to remedy, no recommendations June 2012
201102277 Forth Valley NHS Board Communication, staff attitude, dignity, confidentiality Some upheld, action taken by body to remedy, recommendations June 2012
201102321 Greater Glasgow and Clyde NHS Board Communication, staff attitude, dignity, confidentiality Some upheld, recommendations June 2012
201102339 A Medical Practice in the Grampian NHS Board area
 clinical treatment; diagnosis Some upheld, recommendations June 2012
201102546 North Lanarkshire Council Advertisement of proposals: notification and hearing of objections Not upheld, no recommendations June 2012
201102551 A Dental Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment; diagnosis Some upheld, recommendations June 2012