Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102660 | A Medical Practice, Fife NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | March 2012 |
| 201102675 | Crown Office and Procurator Fiscal Service | policy/administration | Some upheld, action taken by body to remedy, no recommendations | March 2012 |
| 201102686 | Scottish Borders Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2012 |
| 201102709 | East Lothian Council | finance - tenancy charges | Not upheld, no recommendations | March 2012 |
| 201102774 | Lothian NHS Board | policy/administration | Upheld, action taken by body to remedy, no recommendations | March 2012 |
| 201102838 | Argyll and Bute Council | policy/administration | Not upheld, no recommendations | March 2012 |
| 201102844 | Scottish Water | charging method / calculation | Not upheld, no recommendations | March 2012 |
| 201102932 | West Lothian Council | tenancy rights and conditions | Not upheld, no recommendations | March 2012 |
| 201102937 | A Medical Practice, Fife NHS Board | practice lists | Not upheld, no recommendations | March 2012 |
| 201102960 | Scottish Prison Service | personal property | Not upheld, no recommendations | March 2012 |