Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201802151 | Highland NHS Board | nurses / nursing care | Upheld, recommendations | November 2018 |
| 201803268 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2018 |
| 201603914 | East Dunbartonshire Council | handling of application (complaints by applicants) | Some upheld, recommendations | October 2018 |
| 201606059 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | October 2018 |
| 201607398 | Sanctuary (Scotland) Housing Association Ltd | repairs and maintenance | Upheld, recommendations | October 2018 |
| 201607444 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201608566 | Aberdeenshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | October 2018 |
| 201608890 | Forth Valley NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2018 |
| 201609423 | Dumfries and Galloway Council | primary school | Upheld, recommendations | October 2018 |
| 201609479 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Upheld, no recommendations | October 2018 |