Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202303944 | A Dentist in the Grampian NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | January 2025 |
| 202305141 | A GP Practice in the Ayrshire and Arran NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | January 2025 |
| 202208569 | Aberdeen City Council | Neighbour disputes and anti-social behaviour | Some upheld, recommendations | December 2024 |
| 202210447 | Borders NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2024 |
| 202301188 | Lothian NHS Board - Acute Division | Record keeping | Some upheld, recommendations | December 2024 |
| 202301408 | A Medical Practice in the NHS Forth Valley Board area | Clinical treatment / diagnosis | Some upheld, recommendations | December 2024 |
| 202301856 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | December 2024 |
| 202302482 | Aberdeenshire Council | Child protection | Some upheld, no recommendations | December 2024 |
| 202302835 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | December 2024 |
| 202302985 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2024 |