Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202203659 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202204429 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202205403 | Lanarkshire NHS Board | Nurses / nursing care | Some upheld, recommendations | August 2024 |
| 202205973 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202205990 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202206649 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202209504 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202210537 | Renfrewshire Council | Handling of application (complaints by opponents) | Upheld, recommendations | August 2024 |
| 202301380 | The City of Edinburgh Council | Adoption / Fostering | Some upheld, recommendations | August 2024 |
| 202303636 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |