Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202201952 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2023 |
| 202203748 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2023 |
| 202204863 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2023 |
| 202207345 | The City of Edinburgh Council | Repairs and maintenance | Upheld, recommendations | September 2023 |
| 202000192 | A Medical Practice in the Tayside NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |
| 202005724 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |
| 202008532 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2023 |
| 202101294 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | August 2023 |
| 202101633 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | August 2023 |
| 202102930 | Aberdeenshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2023 |