Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202301849 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | April 2025 |
| 202302913 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202302915 | The City of Edinburgh Council | Complaints handling | Upheld, recommendations | April 2025 |
| 202303401 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202304354 | A medical practice in the Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202306027 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202306085 | Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | April 2025 |
| 202306373 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202306728 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202308924 | Albyn Housing Society Ltd | Neighbour disputes and anti-social behaviour | Upheld, recommendations | April 2025 |